applicant

Userful provides a culture that is creative and fun. Come join a team that values your ideas and where your work makes a difference on a global scale. We are now looking for a creative and intelligent individual with a passion for Linux and new technologies, able to write technical documents and/or blogs to inspire people to love Linux and Userful products.

Qualifications

• Minimum 2 years experience in technical writing.
• Familiarity with Linux world and a good grasp of technical terminology.
• Experience with Internet marketing and social networking.
• Ability to write documents in a simple, concise and accurate manner accessible to a wide audience.
• Good time management skills.
• Ability to work under tight deadlines.
• Excellent communication skills.
• Ability to write in a range of styles, from formal-technical, to cool-inspiring.
• Good document formatting and composition skills.
• Excellent research and documentation skills.
• Experience working with various computer applications including wikis, blogs, OpenOffice.org, etc.
• Bachelor’s degree in writing-related field such as English, journalism or communications, or technical field like computer science, engineering, etc., or comparable experience, is preferred.

• Experience working with the Linux community or open source projects is preferred.

Responsibilities

• Write technical support documents for each product release.
• Work closely with developers to make sure the information is captured accurately in the documents
• Communicate and interact with Sales, Marketing, Product Management as well as Support team, and review their documents and/or messages to ensure they are aligned with our technical documents.
• Maintain live technical support documents, and revise as needed to parallel product changes.
• Help to reach a wider audience by writing about Userful products and Linux.

• Improve our documentation process and implement it.

Compensation

• Salary, full benefits, stock options.

Apply with resume and cover letter to: jobs@userful.com (no phone calls please).