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1

full time Sales Consultant - Bell Canada

at humanresources Calgary

The Corporate Stores
We are in search of Sales Consultants to join the Bell Corporate Stores Team. We are a high performance telecommunications sales channel driven by a culture of pride. We are committed to:
• Providing an exceptional retail experience for our clients
• Creating a great place to work for our people and
• Being the benchmark for all other sales channels to follow.
Job Description
This position allows the Sales Consultant the opportunity to welcome, interact and follow-up with our customers. It is the Sales Consultant's responsibility to fact find to determine the customers' wants/needs and to provide them with a total solution balancing the customer's expectations with the store's profitability. The Sales Consultants focus will be on:
• Putting the WOW factor in place for customers.
• Ensuring total satisfaction and loyalty of customers.
• Realizing and achieving potential revenues, not just revenue targets.
• Controlling expenses.
• Participating as a full contributor to the store team.
Responsibilities
• Meet or exceed sales targets by presenting customized solutions to our customers.
• Assume responsibility for the knowledge of product, service and campaign/promotional offerings.
• Actively participate in training and coaching initiatives.
• Understanding of competitive products and promotional offers.
• Provide after sale support by following-up as required/requested and thereby ensuring customer loyalty.
• Solidify the customer/Bell relationship and take initiative to go the extra mile to exceed the customers' expectations.
• Ensure customer conflict/objections/concerns are resolved, including escalating as required.
• Act as a Bell ambassador by professionally representing the Bell store and the organization in accordance with the Bell value standards.
• Anticipate, analyze and communicate sales trends to store management.
• Perform retail store "details" completely and accurately to ensure effective and efficient store operations
Qualifications
• Retail experience in a dynamic and fast-paced team environment
• Commitment to driving sales
• Excellent written and verbal communication skills
• Flexible to work day, evening and weekend shifts, based on business needs
• Flexible to work with a 35km radius of original store of hire
• Comfortable with technology such computers, mobile devices and digital merchandising
• Reports to a Assistant Store Manager and Store Manager
About Bell
Bell offers all eligible employees a comprehensive benefits package including:
• Competitive Base pay and incentive programs
• Company paid demo phone line
• Comprehensive Medical and Dental Benefits
• Disability Benefits
• Group RSP with company matching component
• Employee discount on Bell products and services such as Bell TV
• Opportunity for Growth, Development and internal promotion

How to apply
www.bellcareers.ca
Make sure to attach your resume.

Additional Comments:
The masculine and feminine used in this job description refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell is an equal opportunity employer.


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28-03-2011
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